{"id":117,"date":"2024-02-01T18:57:22","date_gmt":"2024-02-01T18:57:22","guid":{"rendered":"http:\/\/18.224.120.15\/sleepgallerycr\/politicas-de-garantia\/"},"modified":"2026-05-26T12:50:56","modified_gmt":"2026-05-26T18:50:56","slug":"politicas-de-garantia","status":"publish","type":"page","link":"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/","title":{"rendered":"Pol\u00edticas de garant\u00eda"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"117\" class=\"elementor elementor-117\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-66db6a3f e-flex e-con-boxed e-con e-parent\" data-id=\"66db6a3f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b572f5e elementor-widget elementor-widget-image\" data-id=\"5b572f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2240\" height=\"600\" src=\"https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia.jpg\" class=\"attachment-full size-full wp-image-118\" alt=\"\" srcset=\"https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia.jpg 2240w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia-700x188.jpg 700w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia-300x80.jpg 300w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia-1024x274.jpg 1024w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia-768x206.jpg 768w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia-1536x411.jpg 1536w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia-2048x549.jpg 2048w\" sizes=\"(max-width: 2240px) 100vw, 2240px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-156f768 e-flex e-con-boxed e-con e-parent\" data-id=\"156f768\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-38a792a e-con-full e-flex e-con e-child\" data-id=\"38a792a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f64775c elementor-widget elementor-widget-heading\" data-id=\"f64775c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Encuentra:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1918946 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1918946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#objetivos\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Objetivos y Alcances<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#duracion\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-check\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Duraci\u00f3n de la garant\u00eda, Coberturas, Exclusiones<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#procedimiento\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Procedimiento<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#formulario\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-wpforms\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 75.2v361.7c0 24.3-19 43.2-43.2 43.2H43.2C19.3 480 0 461.4 0 436.8V75.2C0 51.1 18.8 32 43.2 32h361.7c24 0 43.1 18.8 43.1 43.2zm-37.3 361.6V75.2c0-3-2.6-5.8-5.8-5.8h-9.3L285.3 144 224 94.1 162.8 144 52.5 69.3h-9.3c-3.2 0-5.8 2.8-5.8 5.8v361.7c0 3 2.6 5.8 5.8 5.8h361.7c3.2.1 5.8-2.7 5.8-5.8zM150.2 186v37H76.7v-37h73.5zm0 74.4v37.3H76.7v-37.3h73.5zm11.1-147.3l54-43.7H96.8l64.5 43.7zm210 72.9v37h-196v-37h196zm0 74.4v37.3h-196v-37.3h196zm-84.6-147.3l64.5-43.7H232.8l53.9 43.7zM371.3 335v37.3h-99.4V335h99.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Formulario de Garant\u00eda<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-344e189 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"344e189\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5dc83ea e-con-full e-flex e-con e-child\" data-id=\"5dc83ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8fb67bc elementor-widget elementor-widget-heading\" data-id=\"8fb67bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">Encuentra:<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f56eee4 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"f56eee4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#objetivos\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Objetivos y Alcances<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#duracion\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-calendar-check\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M400 64h-48V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H160V12c0-6.627-5.373-12-12-12h-40c-6.627 0-12 5.373-12 12v52H48C21.49 64 0 85.49 0 112v352c0 26.51 21.49 48 48 48h352c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm-6 400H54a6 6 0 0 1-6-6V160h352v298a6 6 0 0 1-6 6zm-52.849-200.65L198.842 404.519c-4.705 4.667-12.303 4.637-16.971-.068l-75.091-75.699c-4.667-4.705-4.637-12.303.068-16.971l22.719-22.536c4.705-4.667 12.303-4.637 16.97.069l44.104 44.461 111.072-110.181c4.705-4.667 12.303-4.637 16.971.068l22.536 22.718c4.667 4.705 4.636 12.303-.069 16.97z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Duraci\u00f3n de la garant\u00eda, Coberturas, Exclusiones<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#procedimiento\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Procedimiento<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/#garantia\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fab-wpforms\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M448 75.2v361.7c0 24.3-19 43.2-43.2 43.2H43.2C19.3 480 0 461.4 0 436.8V75.2C0 51.1 18.8 32 43.2 32h361.7c24 0 43.1 18.8 43.1 43.2zm-37.3 361.6V75.2c0-3-2.6-5.8-5.8-5.8h-9.3L285.3 144 224 94.1 162.8 144 52.5 69.3h-9.3c-3.2 0-5.8 2.8-5.8 5.8v361.7c0 3 2.6 5.8 5.8 5.8h361.7c3.2.1 5.8-2.7 5.8-5.8zM150.2 186v37H76.7v-37h73.5zm0 74.4v37.3H76.7v-37.3h73.5zm11.1-147.3l54-43.7H96.8l64.5 43.7zm210 72.9v37h-196v-37h196zm0 74.4v37.3h-196v-37.3h196zm-84.6-147.3l64.5-43.7H232.8l53.9 43.7zM371.3 335v37.3h-99.4V335h99.4z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Formulario de Garant\u00eda<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-150cead e-con-full e-flex e-con e-child\" data-id=\"150cead\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4548eccb e-flex e-con-boxed e-con e-parent\" data-id=\"4548eccb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bdc66ff elementor-widget elementor-widget-heading\" data-id=\"bdc66ff\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"objetivos\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Objetivo<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c000bbb elementor-widget elementor-widget-text-editor\" data-id=\"c000bbb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El objetivo de esta pol\u00edtica de garant\u00edas de es asegurar la satisfacci\u00f3n del cliente mediante la cobertura de defectos de fabricaci\u00f3n y\/o manufactura de nuestros productos, cumpliendo con el respaldo de nuestra marca y el marco regulatorio que aplique en Costa Rica.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66a2e98 elementor-widget elementor-widget-heading\" data-id=\"66a2e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Alcance<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5aa7101 elementor-widget elementor-widget-text-editor\" data-id=\"5aa7101\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Esta pol\u00edtica se aplica a todos los colchones, bases, camas, muebles y accesorios vendidos bajo nuestras marcas en el territorio costarricense.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e94f7eb elementor-widget elementor-widget-heading\" data-id=\"e94f7eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Responsables<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e09272 elementor-widget elementor-widget-text-editor\" data-id=\"6e09272\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>El departamento de Servicio al Cliente es responsable de la implementaci\u00f3n y gesti\u00f3n de esta pol\u00edtica.<\/p><p>Todas las solicitudes de garant\u00eda ser\u00e1n manejadas por nuestro equipo de atenci\u00f3n al cliente, quien coordinar\u00e1 toda la gesti\u00f3n para resolver seg\u00fan aplique cualquier reclamo de nuestros productos por defectos de fabricaci\u00f3n y\/o manufactura.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768492c elementor-widget elementor-widget-heading\" data-id=\"768492c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vigencia y Aplicaci\u00f3n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dfe611 elementor-widget elementor-widget-text-editor\" data-id=\"9dfe611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La presente pol\u00edtica de garant\u00edas entra en vigor a partir del 1 de noviembre 2024 y es aplicable a todos los productos vendidos desde dicha fecha por nuestros diferentes canales de venta y distribuci\u00f3n.<\/p><p>La pol\u00edtica se revisar\u00e1 peri\u00f3dicamente para asegurar su alineaci\u00f3n con las regulaciones actuales y velar siempre por el respaldo de nuestra marca.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0ec49a elementor-widget elementor-widget-heading\" data-id=\"f0ec49a\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"duracion\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Duraci\u00f3n de la garant\u00eda<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-795feb0 elementor-widget elementor-widget-heading\" data-id=\"795feb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Generalidades<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-551573d elementor-widget elementor-widget-text-editor\" data-id=\"551573d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Todos los productos vendidos cuentan con una garant\u00eda legal m\u00ednima de un a\u00f1o a partir de la fecha de entrega, conforme al Art\u00edculo 14 de la regulaci\u00f3n N\u00b0 37899-MEIC.<\/li><li>La garant\u00eda cubre exclusivamente defectos de fabricaci\u00f3n y\/o manufactura, seg\u00fan lo estipulado en la normativa.<\/li><li>Los detalles de la duraci\u00f3n de la garant\u00eda se encuentran en las etiquetas de nuestros productos.<\/li><li>Nuestra pol\u00edtica la encuentran en los sitios web de nuestras marcas.<\/li><li>Para poder hacer valida la gesti\u00f3n de garantias es indispensable presentar el documento que respalde la compra para poder iniciar el proceso.<\/li><\/ul><p><strong>\u00a0<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1288f7b elementor-widget elementor-widget-heading\" data-id=\"1288f7b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Coberturas<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-432ef9a elementor-widget elementor-widget-text-editor\" data-id=\"432ef9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La garant\u00eda cubre:<\/p><ul><li>Da\u00f1os o defectos de f\u00e1brica de la estructura interna del colch\u00f3n (unidad resortal, marco perimetral, armazones, estructuras internas).<\/li><li>Estructuras internas de bases y muebles cuentan con garant\u00eda por defectos propios de manufactura y defectos de f\u00e1brica o quebraduras por nudos de la madera naturales.<\/li><li>Todo hundimiento mayor a la 1 \u00bd pulgada es considerado defecto de f\u00e1brica, menor a esto es parte de la acomodaci\u00f3n y ajuste, de los componentes y materiales internos del colch\u00f3n y esto es conocido como impresi\u00f3n corporal.<\/li><li>Defectos de f\u00e1brica de la tela misma que, tiene garant\u00eda de 3 meses posterior a la compra del producto.<\/li><li>Defectos de f\u00e1brica de la espuma misma que, tiene garant\u00eda de 6 meses posterior a la compra del producto.<\/li><li>Nuestros productos de liquidaci\u00f3n u outlet cuentan con garant\u00eda de 30 d\u00edas naturales posterior a la compra de los productos por defectos de f\u00e1brica o manufactura.<\/li><li>Garant\u00eda de accesorios, aplica \u00fanicamente para temas de productos con da\u00f1os o defectos de f\u00e1brica, o productos incompletos aplica para cambio y debe de presentar el producto en su empaque original y en un tiempo no mayor a 15 d\u00edas naturales, sin mostrar condiciones de uso.<\/li><li>La garant\u00eda aplicada a las cabeceras, camas nido, ba\u00fales es de 6 meses en la estructura interna de la misma de la misma<\/li><li>La garant\u00eda considera \u00fanicamente el cambio directo en los 15 d\u00edas desde su compra confirmando un da\u00f1o de f\u00e1brica (descosido, manchado de origen, defecto de tela).<\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6be9104 elementor-widget elementor-widget-heading\" data-id=\"6be9104\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Exclusiones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a94666d elementor-widget elementor-widget-text-editor\" data-id=\"a94666d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>La garant\u00eda no cubre:<\/p><ul><li>Da\u00f1os por quemaduras (planchas, cigarros, objetos calientes).<\/li><li>Condiciones antihigi\u00e9nicas (presencia de fluidos corporales).<\/li><li>Desgaste normal del producto o producto maltratado.<\/li><li>Base de soporte para el colch\u00f3n inadecuado (separaci\u00f3n de m\u00e1s de 4 cms o base sin soporte uniforme o con desnivel.<\/li><li>Producto transportado, , almacenados, ensamblados o instalados de forma inadecuada.<\/li><li>Deformaci\u00f3n causada por saltar o pararse en el colch\u00f3n o la cama.<\/li><li>Marcas de humedad por liquido derramado en el colch\u00f3n o la cama.<\/li><li>Garant\u00edas fuera de tiempo definido en las etiquetas de producto.<\/li><li>Impresi\u00f3n corporal menor a la 1 \u00bd \u201c.<\/li><li>Falta de rotaci\u00f3n del colch\u00f3n.<\/li><li>Preferencias de confort.<\/li><li>Da\u00f1o provocado por no utilizar las patas de forma correcta en la base del colch\u00f3n.<\/li><li>Da\u00f1os causados al momento de desempacar o instalar el colch\u00f3n.<\/li><li>Producto sometido a pesos extremos.<\/li><li>Producto para uso dom\u00e9stico utilizado para uso comercial industria hotelera\/Airbnb o similares.<\/li><li>Producto expuesto a peso adicional de la recomendaci\u00f3n de este.<\/li><li>Da\u00f1os causados por mal uso, abuso o negligencia del consumidor.<\/li><li>Desgaste normal del producto debido al uso regular.<\/li><li>Da\u00f1os causados por falta de mantenimiento o mantenimiento inapropiado.<\/li><li>Productos sin prueba de compra o con alteraciones no autorizadas.<\/li><li>Da\u00f1o al lavar, mojar, utilizar detergentes o productos qu\u00edmicos para limpiar el colch\u00f3n.<\/li><li>Cortes en la superficie de las telas del colch\u00f3n por cualquier objeto punzocortante.<\/li><li>Colocar el colch\u00f3n en posici\u00f3n vertical por mucho tiempo (deforma la estructura).<\/li><li>En muebles y accesorios se excluyen da\u00f1os ocasionados por uso o desempaque incorrecto, o instalaci\u00f3n o ensamblaje inadecuado.<\/li><\/ul><ul><li>Tabla de Biotipo es una referencia de los pesos y alturas recomendados por confort:<br \/><br \/><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce3a96f elementor-widget elementor-widget-image\" data-id=\"ce3a96f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"800\" height=\"288\" src=\"https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2025\/07\/Captura-de-pantalla-2025-07-08-a-las-10.58.04\u202fa.-m.-1-1024x369.png\" class=\"attachment-large size-large wp-image-1955\" alt=\"\" srcset=\"https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2025\/07\/Captura-de-pantalla-2025-07-08-a-las-10.58.04\u202fa.-m.-1-1024x369.png 1024w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2025\/07\/Captura-de-pantalla-2025-07-08-a-las-10.58.04\u202fa.-m.-1-700x252.png 700w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2025\/07\/Captura-de-pantalla-2025-07-08-a-las-10.58.04\u202fa.-m.-1-300x108.png 300w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2025\/07\/Captura-de-pantalla-2025-07-08-a-las-10.58.04\u202fa.-m.-1-768x276.png 768w, https:\/\/sleepgalleryca.com\/cr\/wp-content\/uploads\/2025\/07\/Captura-de-pantalla-2025-07-08-a-las-10.58.04\u202fa.-m.-1.png 1500w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96d4de7 elementor-widget elementor-widget-heading\" data-id=\"96d4de7\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"procedimiento\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Procedimiento para Reclamaciones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c90dcd elementor-widget elementor-widget-text-editor\" data-id=\"9c90dcd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para hacer un reclamo de garant\u00eda, el cliente debe:<\/p><ul><li>A trav\u00e9s del link llenar el formulario correspondiente donde se har\u00e1 la apertura del caso para iniciar el proceso:<\/li><li><a href=\"https:\/\/grupodiveco.bitrix24.site\/garantiasluxor\/\">Garant\u00edas Luxor<\/a><\/li><li>Proveer la informaci\u00f3n solicitada y una descripci\u00f3n detallada del problema junto con pruebas fotogr\u00e1ficas seg\u00fan el formulario.<\/li><li>Presentar la factura original o prueba de compra o documento que respalda la compra a trav\u00e9s de nuestros distribuidores autorizados o canales de atenci\u00f3n directos.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bdb6ab8 elementor-widget elementor-widget-heading\" data-id=\"bdb6ab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Reemplazo y Devoluciones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1a4dbf elementor-widget elementor-widget-text-editor\" data-id=\"b1a4dbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li><strong>Reemplazo:<\/strong> Si la garant\u00eda aplica seg\u00fan nuestra pol\u00edtica, el producto ser\u00e1 reemplazado por uno nuevo del mismo producto o de caracter\u00edsticas similares.<\/li><li><strong>Devoluciones:<\/strong>\u00a0En casos excepcionales y el caso evaluado, se proceder\u00e1 a la devoluci\u00f3n del importe pagado por el producto si fue comprado directamente en nuestros canales, si no se deber\u00e1 de realizar la gesti\u00f3n con nuestro distribuidor seg\u00fan sus pol\u00edticas de devoluciones y lo establecido por la ley.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cacb35 elementor-widget elementor-widget-heading\" data-id=\"8cacb35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Plazo para toda la gesti\u00f3n de garant\u00eda.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb3cd6d elementor-widget elementor-widget-text-editor\" data-id=\"cb3cd6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Las reparaciones se efectuar\u00e1n en un plazo razonable, sin mayores inconvenientes para el cliente, conforme al Art\u00edculo 17 de la regulaci\u00f3n.<\/p><ul><li>El tiempo de gesti\u00f3n de la garant\u00eda empieza a correr una vez tengamos toda la informaci\u00f3n necesaria correcta y en forma para poder realizar el diagn\u00f3stico de esta.<\/li><li>Es indispensable para poder realizar la gesti\u00f3n presentar el documento que ampara la compra del producto.<\/li><li>El periodo m\u00e1ximo para poder realizar el cambio del producto es de 15 d\u00edas h\u00e1biles.<\/li><li>El visual del producto puede variar seg\u00fan modelo, pero nos aseguramos de mantener las caracter\u00edsticas y cualidades del producto.<\/li><li>Se puede cambiar el producto por otro modelo pero que cumpla con las caracter\u00edsticas y cualidad del producto.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-855be7f elementor-widget elementor-widget-heading\" data-id=\"855be7f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Productos de LIQUIDACI\u00d3N<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c76e84 elementor-widget elementor-widget-text-editor\" data-id=\"3c76e84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Los productos en liquidaci\u00f3n cuentan con\u00a0<strong>garant\u00eda limitada, v\u00e1lida por un per\u00edodo de 30 d\u00edas calendario<\/strong>\u00a0a partir de la fecha de compra. Esta garant\u00eda aplica \u00fanicamente para camas (bases y colchones) y cabeceras; cubre exclusivamente defectos de fabricaci\u00f3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab70cd8 elementor-widget elementor-widget-heading\" data-id=\"ab70cd8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Responsabilidades del Cliente<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ecdae11 elementor-widget elementor-widget-text-editor\" data-id=\"ecdae11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Para mantener la validez de la garant\u00eda, el cliente debe:<\/p><ul><li>Usar el producto de acuerdo con las instrucciones de uso y mantenimiento proporcionadas.<\/li><li>Evitar el mal uso o abuso del producto.<\/li><li>Conservar la factura o prueba de compra.<\/li><li>Validar el peso m\u00e1ximo.<\/li><\/ul><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20f8df2 elementor-widget elementor-widget-heading\" data-id=\"20f8df2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Legislaci\u00f3n Aplicable<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f634de elementor-widget elementor-widget-text-editor\" data-id=\"3f634de\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Esta pol\u00edtica de garant\u00edas cumple con todas las leyes y regulaciones aplicables en Costa Rica, incluidas las establecidas en la regulaci\u00f3n N\u00b0 37899-MEIC del MEIC.<\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47de625 elementor-widget elementor-widget-heading\" data-id=\"47de625\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Actualizaci\u00f3n y Revisiones<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-364396d elementor-widget elementor-widget-text-editor\" data-id=\"364396d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Esta pol\u00edtica ser\u00e1 revisada y actualizada peri\u00f3dicamente para asegurar su cumplimiento continuo con las normativas vigentes.<\/p><p><strong>\u00a0<\/strong>Para informaci\u00f3n sobre la garant\u00eda del producto le invitamos a conocer nuestra pol\u00edtica de garant\u00eda en nuestro sitio web<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20f4a29e elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-child\" data-id=\"20f4a29e\" data-element_type=\"container\" data-e-type=\"container\" id=\"formulario\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43419032 elementor-widget elementor-widget-heading\" data-id=\"43419032\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Formulario de Garant\u00eda<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30cf46c7 elementor-widget elementor-widget-text-editor\" data-id=\"30cf46c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Si su reclamo cumple con las pol\u00edticas de devoluci\u00f3n favor llenar el siguiente formulario.<\/sleepgallerycr\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58c59923 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"58c59923\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"New Form\" aria-label=\"New Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"117\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"58c59923\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Pol\u00edticas de garant\u00eda - Sleep Gallery CR\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"117\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-direccion elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-direccion\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[direccion]\" id=\"form-field-direccion\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-telefono elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-telefono\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTel\u00e9fono\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[telefono]\" id=\"form-field-telefono\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Solo se aceptan n\u00fameros y caracteres de tel\u00e9fono (#,-,*,etc).\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo Electr\u00f3nico\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-factura elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-factura\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNo. de Factura\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[factura]\" id=\"form-field-factura\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-date elementor-field-group elementor-column elementor-field-group-fechacompra elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-fechacompra\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tFecha de compra\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\n\t\t<input type=\"date\" name=\"form_fields[fechacompra]\" id=\"form-field-fechacompra\" class=\"elementor-field elementor-size-sm  elementor-field-textual elementor-date-field\" required=\"required\" pattern=\"[0-9]{4}-[0-9]{2}-[0-9]{2}\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_91f2405 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_91f2405\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMarca\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Serta\" id=\"form-field-field_91f2405-0\" name=\"form_fields[field_91f2405][]\"> <label for=\"form-field-field_91f2405-0\">Serta<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"King Koil\" id=\"form-field-field_91f2405-1\" name=\"form_fields[field_91f2405][]\"> <label for=\"form-field-field_91f2405-1\">King Koil<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Therapedic\" id=\"form-field-field_91f2405-2\" name=\"form_fields[field_91f2405][]\"> <label for=\"form-field-field_91f2405-2\">Therapedic<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Tempur\" id=\"form-field-field_91f2405-3\" name=\"form_fields[field_91f2405][]\"> <label for=\"form-field-field_91f2405-3\">Tempur<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Pure Care\" id=\"form-field-field_91f2405-4\" name=\"form_fields[field_91f2405][]\"> <label for=\"form-field-field_91f2405-4\">Pure Care<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Sleep Gallery\" id=\"form-field-field_91f2405-5\" name=\"form_fields[field_91f2405][]\"> <label for=\"form-field-field_91f2405-5\">Sleep Gallery<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_bfffefb elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bfffefb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTama\u00f1o\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Individual\" id=\"form-field-field_bfffefb-0\" name=\"form_fields[field_bfffefb][]\"> <label for=\"form-field-field_bfffefb-0\">Individual<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Matrimonial\" id=\"form-field-field_bfffefb-1\" name=\"form_fields[field_bfffefb][]\"> <label for=\"form-field-field_bfffefb-1\">Matrimonial<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Queen\" id=\"form-field-field_bfffefb-2\" name=\"form_fields[field_bfffefb][]\"> <label for=\"form-field-field_bfffefb-2\">Queen<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"King\" id=\"form-field-field_bfffefb-3\" name=\"form_fields[field_bfffefb][]\"> <label for=\"form-field-field_bfffefb-3\">King<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-field_51c2a95 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_51c2a95\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPieza\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Colch\u00f3n\" id=\"form-field-field_51c2a95-0\" name=\"form_fields[field_51c2a95][]\"> <label for=\"form-field-field_51c2a95-0\">Colch\u00f3n<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Base\" id=\"form-field-field_51c2a95-1\" name=\"form_fields[field_51c2a95][]\"> <label for=\"form-field-field_51c2a95-1\">Base<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Set (Colch\u00f3n + Base)\" id=\"form-field-field_51c2a95-2\" name=\"form_fields[field_51c2a95][]\"> <label for=\"form-field-field_51c2a95-2\">Set (Colch\u00f3n + Base)<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Accesorio\" id=\"form-field-field_51c2a95-3\" name=\"form_fields[field_51c2a95][]\"> <label for=\"form-field-field_51c2a95-3\">Accesorio<\/label><\/span><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"Tempur\" id=\"form-field-field_51c2a95-4\" name=\"form_fields[field_51c2a95][]\"> <label for=\"form-field-field_51c2a95-4\">Tempur<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_78ec75b elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_78ec75b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle del reclamo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_78ec75b]\" id=\"form-field-field_78ec75b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b1b1a13 e-flex e-con-boxed e-con e-parent\" data-id=\"4b1b1a13\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5796340c elementor-widget elementor-widget-spacer\" data-id=\"5796340c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Encuentra: Objetivos y Alcances Duraci\u00f3n de la garant\u00eda, Coberturas, Exclusiones Procedimiento Formulario de Garant\u00eda Encuentra: Objetivos y Alcances Duraci\u00f3n de la garant\u00eda, Coberturas, Exclusiones Procedimiento Formulario de Garant\u00eda Objetivo El objetivo de esta pol\u00edtica de garant\u00edas de es asegurar la satisfacci\u00f3n del cliente mediante la cobertura de defectos de fabricaci\u00f3n y\/o manufactura de nuestros productos, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-117","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edticas de garant\u00eda - Sleep Gallery CR<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edticas de garant\u00eda - Sleep Gallery CR\" \/>\n<meta property=\"og:description\" content=\"Encuentra: Objetivos y Alcances Duraci\u00f3n de la garant\u00eda, Coberturas, Exclusiones Procedimiento Formulario de Garant\u00eda Encuentra: Objetivos y Alcances Duraci\u00f3n de la garant\u00eda, Coberturas, Exclusiones Procedimiento Formulario de Garant\u00eda Objetivo El objetivo de esta pol\u00edtica de garant\u00edas de es asegurar la satisfacci\u00f3n del cliente mediante la cobertura de defectos de fabricaci\u00f3n y\/o manufactura de nuestros productos, [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sleepgalleryca.com\/cr\/politicas-de-garantia\/\" \/>\n<meta property=\"og:site_name\" content=\"Sleep Gallery CR\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Sleepgallerycr\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-26T18:50:56+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sleep-ecommerce-elb-1550927803.us-east-2.elb.amazonaws.com\/cr\/wp-content\/uploads\/2024\/02\/politicas-de-garantia.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutos\" \/>\n<script type=\"application\/ld+json\" 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